Information we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions and consumer trials. Website usage information is collected using cookies. Surveys, competitions and consumer trial data is collected in either paper or digital formats or both.
How will we use this information?
We collect and retain information about you to process your order, manage your account and, if you have agreed /signed up to our newsletter, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website. We will never pass your personal information to third parties without your prior consent or unless required by law.
If you agreed to take part in our surveys, you also agree that sections of any of your study records may be looked at by responsible individuals from BeautyLab Limited, BeautyLab appointed retailers and/or regulatory authorities where it is relevant to your taking part in the research/survey.
BeautyLab Ltd will not share your information for marketing purposes with third parties. In processing your online orders, we do not collect financial data information such as credit cards numbers or bank details. When you purchase online, you are transferred directly to Worldpay or Paypal where you will input required information for payment. These are not passed back on to us. If you order by telephone, we use your information to process the payment with Worldpay and such information is destroyed immediately.
If you have consented to receive marketing, we may send you information about products and services which may be of interest to you. You may opt out at a later date. If you no longer wish to be contacted for marketing purposes please click here.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. Please email us. If you would like a copy of this information, To keep your personal information accurate and up to date, you may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies please visit http://www.aboutcookies.org or http://www.allaboutcookies.org.
You can remove existing cookies or/and set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
If you wish to lodge a complaint to the information commissionaire office, please refer to their website at www.ico.org.uk